Printing for Utilities

IMS uses state-of-the-art equipment and software to print, insert, fold and mail a wide variety of items for Utilities.

Items Printed & Mailed:

  • Statements
  • Bills
  • Letters
  • Late Notices
  • Disconnect Notices
  • Marketing Pieces
  • Refund Checks
  • Notices

IMS provides advanced mailing and lettershop services that ensure your mail is processed in an efficient and professional manner.

Lettershop Services include:

  • Auto Inserting
  • Folding
  • Labeling
  • Metering
  • Sorting
  • Trimming
  • Bursting & Folding
  • Tabbing
  • Certified Mail

Our goal is to always provide you a quality product at a reasonable price that is mailed on time!

Other services provided to utilities include:

Form & Envelopes

IMS has an offset printing department dedicated to printing forms, envelopes and marketing pieces for the convenience of our customers. This department allows IMS to control the delivery date and quality of such items.

Postage Savings

Our clients receive the lowest postage rates offered by the USPS and low monthly service charges.

Data Hosting

IMS offers complete on-line data hosting and archive services.

Electronic Bill Payment and Presentment

IMS offers full EBPP services.

Custom Programming

Custom programming is available allowing you to present and print usage bar graphs. You may also want you data reformatted to fit new preprinted forms and envelopes

Capital Credit Checks

IMS provides full capital credit check printing and mailing. IMS can provide all paper stock including the check stock, MICR ink printing and mailing services.

Annual Meeting Notices
IMS provides printing and mailing of meeting notices and ballots.
Marketing Pieces & Newsletters

The offset printing department also prints marketing pieces and newsletters with the customer providing the graphics file. This relieves the customer from having to print and ship such items to IMS for mailing providing you with “one stop” printing services.

Special Letters, Annual Meeting Notices, Ballots, Rate Changes and Tariff Notifications

IMS’s offset printing department produces high volumes of letters, notices and ballots for inclusion with monthly bills or for separate mailing.

Notices Within A Bill

IMS can for no extra change per month include lines of text in a bill or notice for the purpose of a customer notice for an upcoming event, season’s greetings or for marketing purposes.